Complaint: Refund

on 10 November 2020 about Wish in category Retail Company

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My complaint:

I cancelled an order with Wish on 10022020. Wish says the money has been refunded. No it has not. I check with my bank several times. My bank says no money has been refunded yet! I have contacted Wish several times and Wish keeps telling me the money has been refunded.

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Justified complaint?

Suggested solution:

Refund my 25$.

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