Complaint: Purchase never received

on 03 January 2021 about Wish in category Retail Company

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My complaint:

Failed delivery: 5f06d9adee7a9843f0beaae2. An item I ordered in July 2020 paid for was never delivered to me. EDD was Oct 2020. I filled in online reviws marked this item not delivered on several occasions. I received a response asking me to be patient. I recently decided to follow up again was now told that time for refund was past.

0 0 vote
Justified complaint?

Suggested solution:

Check that I did contact Wish on several occasions in relation to this order. Refund my money or resend the same product.

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