Wish complaint: Poor Customer Service – a bot does not help with resolution
Filed 15 Jul 2020 by RCoetzer
I have 3 orders outstanding. I have contacted the support email and keep getting generic bit responses to follow certain steps that do not work. The delivery dates keep changing and in total have now waited 5 months for delivery, only now to wait another 2-3 months. I cannot ask for a refund due to the delivery date changing and the automatic response bot that wish.com considers useful is honestly the most ridiculous system I have ever dealt witn.
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