Wish complaint: Poor customer service

Name: Poor customer service
Item: Wish
Rating: 1
Author: Ganda

Open 4 Jul 2020 156 views Retail Company

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Filed 4 Jul 2020 by Ganda

I have asked for a sender contact info to help me resolved my lost item but never answer my question. The customer service button seems to be controlled by a computer. Now its been 3 months and my item is still nowhere to found!

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Case details

Status: Open
Company: Wish
Filed: 4 Jul 2020
Rating: 1/5
Desired resolution: If you don't want to give me the senders info please inform himher to contact my local post to file a complaint as it is they're rule when solving the issue.
Problem: Lost item, support never answers questions
About: lost parcel
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

4 Jul 2020 Complaint filed and published
4 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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