Wish complaint: Partial refunds

I have made several orders and some I get and some I Do NOT. However there has been a couple times I do NOT get my order and only get a Partial Refund) and ontop of it totaling it out tonight my self it does NOT even match to a partial. Why should I have to pay partial or any of it for that matter if I have NOT received my item. So I have 6 partial refunds totaling $16.05 that’s with shipping and all however supposably got partial refunds on the totaling $5.08 however if u do partial refunds on them it should of been $8.02 and again why should I have to pay partial when I did t even get my iteam so if my total is 1605 why am I only getting 5.08 back u still owe me 10.97 for it even at partial u owe 2.94 but as I have stated would u pay partial on an item u ordered and did NOT Recove I DONT THINK SO!!! SO HOW CAN U MAKE THIS RIGHT??? I want my full refund of 16.05 back and to be honest I should get more than that for y’all’s mess up thinking u can slide with it I’m not the only one that has cought y’all on this it’s NOT right NOR is it fair. A low income family of y children and one disability check so I enjoy y’all pricing well some of it but I hate the fact that I don’t get the iteam for 3 to 4 month if even then and then ur orders gi e u a esst. Shipping but then change every 30 15 to 20 days ex I ha e an order that was supposed to be here May 10 2020 well I check it two days ago remb about it and it’s change is date to JUNE 5th 2020 so why is that one that’s not fair nor right either this was a gift and now I ain’t got one for the man…But should of known that one Because what y’all did at Christmas after ordering for well of 5 month and half my order where incorrect or didn’t show up and then the other half of it did I spent well over 500 last year alone threw y’all’s app just to get crapped on and nothing in return I might get one order out of 6 correct and then have to pay part if not more than part of it cause you think im we are to dumb to catch it come on