Wish complaint: Package Never Received

Name: Package Never Received
Item: Wish
Author: Sara

Open 14 Dec 2020 145 views Retail Company

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Filed 14 Dec 2020 by Sara

I bought a slightly expensive handbag and I never received it. I contacted them 3 times about this, and they kept on stalling and not helping until the refund policy timed out. I constantly tried to contact them for an investigation but they never did it.

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Case details

Status: Open
Company: Wish
Filed: 14 Dec 2020
Desired resolution: They didn’t. No investigation, just that I had surpassed the single month of refund eligibility so I don’t get my handbag or my money back. It’s been months from the incident and USPS can’t even track it.
Problem: Handbag never received, refund window expired
About: handbag

Progress

Filed
Company notified
Company replied
Resolved

14 Dec 2020 Complaint filed and published
14 Dec 2020 Message from Bizzy: we notified Wish about this complaint.

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