Wish complaint: Order pick up

Name: Order pick up
Item: Wish
Rating: 1
Author: Algaz98

Open 26 May 2020 200 views Retail Company

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Filed 26 May 2020 by Algaz98

A few month ago I ordered an iPhone magnetic charger cable and had if delivered to a local store for pick up. Now they tell me that I am being refunded for not picking it up. I don’t think they realise that because of lockdown the store has been shut making pick up a problem.

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Case details

Status: Open
Company: Wish
Filed: 26 May 2020
Rating: 1/5
Desired resolution: Letting me have the item when stores reopen
Problem: Refund forced after pickup store closed in lockdown
About: magnetic charger cable

Progress

Filed
Company notified
Company replied
Resolved

26 May 2020 Complaint filed and published
26 May 2020 Message from Bizzy: we notified Wish about this complaint.

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