Complaint: Order out of stock

on 29 August 2020 about Wish in category Retail Company

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My complaint:

I’ve emailed Wish and used their automatic chat. I ordered a treadmill and I received word that it was out of stock. It said there were alternative treadmills I can choose from, but when I click on that link it takes me back to the order details. There is no option on the site to receive a refund. Wish has responded twice to my emails I’ve sent to their support email and they say I have to go through the contact support automated chat, which is where I went initially with no way to see alternatives or to request a refund.

0 0 vote
Justified complaint?

Suggested solution:

Refund my money

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