Wish complaint: Order out of stock
Filed 24 Jan 2021 by Johan
I ordered natural Sisal cat claw rope, 4 mm2 x 50 m.
I was notified it was out of stock and I can choose a comparable item.
I only later understood that it will not necessarily be the Sisal rope I ordered.
I then wanted a refund but just keep on getting the same message of stock out of order take action. I cannot get into their website to lodge a complaint or request a refund.
The order no is 5ffed5552c6a23132bfeb
Trust you can assist me with this.
Regards
Johan Olivier
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