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Wish complaint: Order not received, unable to cancel or get refund

Open 203 views Retail Company

Filed 23 Jul 2020 by LWildkogel

I ordered items on wish over 3 months ago. They keep changing the delivery date. Only after 3 months have they said the delivery date changes are due to ‘COVID’.
The items i ordered will now no longer fit my children, therefore are un-usable. At the time of purchase there was no information about any possible delays due to covid or that they can keep pushing back the delivery date.
I am unable to talk to anyone. There is no option to ask to cancel or get a refund.
I have logged my complaint on complain.biz.

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