Complaint: Order not received, unable to cancel or get refund

on 23 July 2020 about Wish in category Retail Company

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My complaint:

I ordered items on wish over 3 months ago. They keep changing the delivery date. Only after 3 months have they said the delivery date changes are due to ‘COVID’.
The items i ordered will now no longer fit my children, therefore are un-usable. At the time of purchase there was no information about any possible delays due to covid or that they can keep pushing back the delivery date.
I am unable to talk to anyone. There is no option to ask to cancel or get a refund.
I have logged my complaint on complain.biz.

0 0 votes
Justified complaint?

Suggested solution:

I would like to cancel the orders i placed and receive a refund for the 3 remaining items.

Message from Robin from Complain.biz

9 months ago - We have posted a tweet about your new complaint about Wish

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