Wish complaint: Order not received and gets repeatedly delayed

I am extremely disappointed with the repeated delays and poor customer service. I trusted Wish to get an important to me on time, based on their ETA date. My issue is that they keep delaying the item multiple times. I understand there are issues and one or two delays is understandable, however Wish seems to do this upwards of 4 times which is very frustrating. The ETA date is very misleading. I would not have ordered from Wish if I knew it would take this long. It was a very important item for an important date, and even with me adding in time for delays, it still missed the occasion. I ended up getting buying the item from somewhere else, where I placed the order at a later date and still got it faster than Wish for the same price. I can’t even get a refund until this item arrives, and I have no idea when the actual date it arrives will be, as the date keeps changing and does not offer reasons why it
is delayed. I will never do business with Wish again, and will go out of my way to tell others how bad their service is through word of mouth and especially social media. It really hurts me to file this complaint, because I have been a long standing customer of Wish, but no more. You need to start taking better care of your customers.