Complaint: ORDER NOT RECEIVED

on 23 October 2020 about Wish in category Retail Company

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My complaint:

I place order 5ee3ca2301e12c0e46f5e9c0 on 12 June 2020 and paid the same day. The initial delivery date was 20 August. It then changed to 10 October 2020. On 1 October I received an sms to collect a parcel, which I did. It was only one of 5 items I ordered. I sent multiple emails to wish and all they could say is that they apologise and I should use their service bot. The only info the service bot gives me is tracking details which state that all my items arrived in my country for delivery in June. I have not received these items. There is also no refund tab not no new expected delivery date.

0 0 votes
Justified complaint?

Suggested solution:

Please let me know exactly where my items are at the moment and get them to me as soon as possible

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