Wish complaint: Order not delivered

Name: Order not delivered
Item: Wish
Rating: 1
Author: JohnS

Open 13 Jun 2020 205 views Retail Company

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Filed 13 Jun 2020 by JohnS

I purchased a dust mask and waited five weeks only to receive filters. No mask. I emailed, called, and attempted to obtain a resolution. However, to date no solution.

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Case details

Status: Open
Company: Wish
Filed: 13 Jun 2020
Rating: 1/5
Desired resolution: They need to send the product ordered by express delivery, provide compensation for inconvenience and tender an apology.
Problem: Received filters only, dust mask missing
About: dust mask
Dealing with it for: 5 weeks