Wish complaint: Order never delivered and never shipped. Claim for refund

Dear SirMadam,
I made my first order from your site on 2842020 and I believed that it is a site I can trust and make a purchase. My only mistake was that I risked a lot of money from this first order since my order valued 87,00€.
Because of Covid19 delays in mail postage and the fact that a product shipped from China shall pay custom taxes in EU, I realized that my order will be delivered after a long time.
Meanwhile, I made a second order from your site for another product on 2452020 that delivered properly to me on 1382020 but the status of my first order (87,00€) was still “to be delivered on August 10”. Since my second order was fine and I was happy with the quality and price of the product I received, I thought that due to Covid19 delays in mail postage my first order will be delivered later.

On 10th October 2020 I realized that my order never shipped to me and I could not receive my money back.

The exact number of my order was:
Αρ. παραγγελίας: 5ea81bf25e03e9bc9cf10386

Since it is clear that the order never shipped to me I want to claim my money back, and express my disappointment I trusted your site for such an amount of money (87,00€) in my first purchase in Wish.

With regards,
Antonio Petropoulos
[email protected]
mobile phone number: 6945896420