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Wish complaint: Order never arrived and CHANGED BY WISH INTO CHEAPER PRODUCT

Open 163 views Retail Company

Filed 4 Sep 2020 by antoon

After I bought a new Samsung smartphone, I suddenly saw an APP. with WISH on the cell phone. I found the offers interesting and immediately ordered something cheap (watch – which arrives after 2 months and has NEP chrono , after 2 days color away …). In the mean time I ordered some more items (shirts, shoes) (which turned out to be fake in quality after arrival – synthetic and plastic.
On 226 I order (in my opinion) a BUY: a swing-chair with adapted cushions – choice via the website : frame and egg shape black and cushions grey – Because the delivery was possible somewhere JULy I consulted the tracking site and found that my order had changed into cushions ONLY (who orders a car now and only gets the seats????) I found this fraud and immediately informed their helpdesk that I should not have the product cushions and demanded my money back. Corresponded via E_MAIL AND never AFTER aprox. 19 MAILS A NO Satisfying SOLUTION.
I do see now on their tracking site : delivery September 4th (2,5 months after order) but still today NOTHING
Besides, I just don’t need that pillow. I have sent my story to the credit card company and hope to get my money back because the wish cheaters don’t move anymore.

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