Wish complaint: Order cancellation

Name: Order cancellation
Item: Wish
Rating: 1
Author: Jean

Open 9 Jan 2021 156 views Retail Company

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Filed 9 Jan 2021 by Jean

Hit buy order by mistake, immediately tried to cancel, was told could not cancel, they sent order anyway. Customer service kept rerouting me to sale sites or to join a technical service.

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Case details

Status: Open
Company: Wish
Filed: 9 Jan 2021
Rating: 1/5
Desired resolution: Return my money, send return labels for merchandise..
Problem: Mistaken order could not be cancelled
About: online order

Progress

Filed
Company notified
Company replied
Resolved

9 Jan 2021 Complaint filed and published
9 Jan 2021 Message from Bizzy: we notified Wish about this complaint.

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