Wish complaint: order 406 have not received

Name: order 406 have not received
Item: Wish
Rating: 4
Author: jstb

Open 3 Jun 2020 176 views Retail Company

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Filed 3 Jun 2020 by jstb

order 406 – package Arrived at Departure Transit Hub China on 422
and has not moved since. Delivery was promised by 601 – which I was aware of but now it is 603

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Case details

Status: Open
Company: Wish
Filed: 3 Jun 2020
Rating: 4/5
Desired resolution: I placed a disputed charge on my CC. I have emailed Wish several times and get a robot response they can not help me because I have disputed this charge on my CC. I will not pay for mdse I have not received. I believe I have waited long enough. I want this order canceled (yes even after all this time) and my CC credited.
Problem: Package stuck at transit hub past delivery date

Progress

Filed
Company notified
Company replied
Resolved

3 Jun 2020 Complaint filed and published
3 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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