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Wish complaint: Not true prices

Open 128 views Retail Company

Filed 11 Aug 2020 by Reema

So i ordered from wish in march 2020 and today is august 11th and i haven’t received all of my packages, now that is aside another thing is that I haven’t been informed that when the package will arrive i have to go myself to the post office that is 30 mins away from my home to take it, it shouldn’t be like that since i entered all of my home address details and i thought its like any other online company it will deliver to my door step
Not only that i have to go take the package but also i should pay for each box i receive an extra 30 DHS i ordered maybe 5 boxes and thats a-lot of money when i already payed for delivery charges and the actual purchase thats too much and you should not do that to your customers just so that they would keep buying from the app, now i do not trust ordering from there again knowing my self I’m going to pay more when i receive the order than what i already payed online
It shouldn’t be that way
It should be free to deliver to my door or inform the customer that they will have to pay more money later on, before they purchase just so they know and keep in mind. i was shook when i knew and that’s unacceptable

Shein is a much easier app to deal with they deliver to my door and they are true to there customers not like here i was really disappointed

Thank you

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