Complaint: Not received the item

on 13 October 2020 about Wish in category Retail Company

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My complaint:

Dears,

Order 5f084e8b786e152f7b6a4dc4

Kindly to your notice, i have ordered 4 items through wish app in the month of July and actual delivery was in the month of august but it was not delivered and rescheduled to September month, again i didnt receive the product and it was automatically rescheduled to october. now that October estimated window also ending today 13, October 2020 and i have not received the product. I have made complains through the wish app to cancel the item and refund during the second reschedule itself but customer support agent asked to wait till October delivery date, now that it is also crossed and i tried contacting the support to cancel and refund as promised but again im getting the same response to wait further.

I’m really frustrated and worst customer support service ever, this is the first time I’m using wish and I’m never going to use it again. I need my money back. Kindly cancel the item and arrange for refund.

order 5f084e8b786e152f7b6a4dc4

0 0 vote
Justified complaint?

Suggested solution:

Kindly cancel the order and arrange for refund at the earliest.

order 5f084e8b786e152f7b6a4dc4

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