Wish complaint: Not received goods they say they’ve delivered

Name: Not received goods they say they've delivered
Item: Wish
Rating: 1
Author: dee61

Open 22 Jun 2020 160 views Retail Company

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Filed 22 Jun 2020 by dee61

I ordered a pool and hot tub net with a vacuum cleaner and pole. A package arrived today 21.06.20 (Wish say I received the whole package 19.06.20) but ot only contained the net, no.pole and no vacuum cleaner with its assessories. I keep trying to get in touch with Wish but nothing changes – can you help? As it is I’ve waited nearly a month for these goods and need them ASAP so I can clean and use my pool.

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Case details

Status: Open
Company: Wish
Filed: 22 Jun 2020
Rating: 1/5
Desired resolution: send me the vacuum, the pole and the assessor's quickly.
Problem: Only net delivered, pole and vacuum missing
About: pool cleaning set
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

22 Jun 2020 Complaint filed and published
22 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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