Complaint: Not receive proper item in label.

on 18 November 2020 about Wish in category Retail Company

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My complaint:

I paid around $2 for a card holder.
I had that on label. The item inside was a blue ball and 2 masks. Never received the card holder. Emails have been written and say it’s delivered. Mix up in items insude and label.
My email is please correct or refund my money.

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Justified complaint?

Suggested solution:

Send proper item or refund my money. Label says card case.
Inside was 2 washable masks and a blue ball.

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