Wish complaint: Not delivered when promised

Name: Not delivered when promised
Item: Wish
Rating: 1
Author: dbmajor

Open 12 Jun 2020 323 views Retail Company

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Filed 12 Jun 2020 by dbmajor

Guess I’m in good company. I ordered a product from wish with a promised delivery date of May 19th – May 26th, to June 13th and now June 18th. I have no doubt it will change again. The customer bot is of no help with canned responses. My wish is to cancel the order and have my money refunded.

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Case details

Status: Open
Company: Wish
Filed: 12 Jun 2020
Rating: 1/5
Desired resolution: Cancel the order and refund my money.
Problem: Delivery date repeatedly moved, only bot support
About: online order

Progress

Filed
Company notified
Company replied
Resolved

12 Jun 2020 Complaint filed and published
12 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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