Wish complaint: Not answering email.

Name: Not answering email.
Item: Wish
Rating: 1
Author: brian.tay50@yahoo.com

Open 24 May 2020 246 views Retail Company

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Filed 24 May 2020 by [email protected]

I bought a remote controlled drone and need to know where to get spares (batterypropellers) as there’s no information on the the instructions. I have emailed Wish and a automated reply said I would get a reply within 23 working days. It’s now nearly a week and not received anything.

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Case details

Status: Open
Company: Wish
Filed: 24 May 2020
Rating: 1/5
Desired resolution: Send me details of where to get the parts. Other than Wish, I’ve no idea who the seller was! Another thing about the drone is that sometimes won’t unlock for flight!
Problem: No reply about drone spare parts
About: remote controlled drone
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

24 May 2020 Complaint filed and published
24 May 2020 Message from Bizzy: we notified Wish about this complaint.

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