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Wish complaint: Non refund of returned goods

Open 184 views Retail Company

Filed 16 May 2021 by John

I ordered by mistake 3 items on the 2nd April 2021. I realised when PayPal credit card bank Santander text almost immediately to say I had authorised an unusual payment of £184 to Wish .
I tried to cancel the order within 20 mins and told immediately I was too late !
Told me to return goods when arrived and my Pay Pal account would be credited .
Did this within 48 hrs to uk address in Slough . Tracked and signed for on 22 nd April .
Sent them at least 10 messages to Support at Wish and been fobbed off ever since .
All 3 items are showing credit notes against them .
Please can you help?

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