Wish complaint: non receipt of goods
Filed 9 Oct 2020 by lorraine
order number 5f010819eadce06a9fd4b7bc – I placed an order in july for 2 lots of led garden lights and paid for them. They were purchased as a birthday present for my niece, only one box arrived. I contacted Wish via the online system and they said they would look into it – they responded by saying it had been delivered. I cold not make them understand that only part of the order had arrived. I kept chasing them and they stopped replying to me and marked the record as being resolved. I then emailed the ceo – [email protected] in September but as yet I have not had a response.
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