Wish complaint: No recovering 3 refunds

On February 28th I ordered a32 tv frome wish wish turned me down they said that I didn’t make my order in time they said it would take 15 days for them to put my refund back on my debit card but I never received my refund from Febuary someone ordered something frome JOLTWORKOUT888-719-11 on 0311 my phone was off all that day I left my phone home charging it someone made the order at 3:35 pm I didn’t turn my phone back on untill 12:00 am in the morning I didn’t make the order I told wish I didn’t make the order they said they would check into it get back to me but they never got in contact with me about it so I never received my refund from that or either I ordered a motorbike from wish all so they turned me down on the motorbike so they asked me if I wanted a replacement for the same price or did I want a refund my phone started to act up it erased wish from my phone because of that I had to ge6 th wish app allover again when I tried to get into my old account I couldn’t get into it I tried to tell them that I had changed my debit card because someone ordered 2 items from my cad without my say so I’m still ordering things from wish I ordered over 200 dollars in merchandise from them today what can you do to help me get my 3 refunds that I never received yet I’m still waiting to hear from them. Ps please let me know something ? Because they won’t even try to get in contact
With me pleaseeeeees.Augustus L Williams