Complaint: No items have been received. App says no orders, but money was taken.

on 18 May 2020 about Wish in category Retail Company

New complaint
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My complaint:

I ordered items set to arrive already. Nothing has come. Went on my Wish app to check status, and it says I have NEVER ordered from them. I’ve had several orders over the years. Now I cannot contact them except by email. Keep getting the same tired response, go to the app to request a refund. But app shows NO orders. I’ve reached out by email many times. The money came off my card for the orders. I want my money back or the items i ordered. Wish has become thieves!!

0 0 votes
Justified complaint?

Suggested solution:

Give me my money or my items I ordered. And start having real customer service. Seems illegitimate to not have a phone number to actually talk to a customer service rep.

Message from Robin from

11 months ago - We have posted a tweet about your new complaint about Wish

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