Wish complaint: No information provided on how to remove a Chargeback on item which was grossly overcharged and arrived faulty
Filed 12 Jul 2021 by Ylana
I ordered an item on 23 March 2021 over 90 days ago and paid through PayPal. The listing was a special offer FREE item plus postage only. My account was grossly overcharged and I informed Wish the following day which was apparently too late to cancel the order. The item arrived faulty. My account is restricted by Wish and I have been unable to contact the seller to request a simple return of the item. My multiple messages to Wish Support have not provided any resolution until I remove the chargeback but have not replied to my multiple messages asking them to inform me how to do this.
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Doug Goodsell
I have asked wish what is a chargeback but they keep sending emails saying was your problem solved and not telling me what to do .
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