Wish complaint: No Customer Satisfaction

I ordered an item in good faith, paid for it in good faith, I expected it to be delivered to me in good faith. I ordered this item on may 26th, Got an Email it was shipped on may 31st, it will be here on June 17th. Then 3 days before delivery I got another Email stating that now it won’t be here until July 7th. Now today July 3rd I checked tracking and it says my package won’t arrive until July 22nd. I sent numerous email telling them that because I did not get me item on time I lost the customer the part was for. I asked several time for my money back. The item has not arrived and according to the tracking details it is going around in circles back and forth from one place to another in china. you want me to wait until it arrives return it to you to get a refund and have to wait and see if they decide to refund my money. That’s just horrible way to treat people.