Complaint: Never received item

on 28 July 2020 about Wish in category Retail Company

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My complaint:

I ordered a face mask on April 3, 2020 which should have been delivered by May 20, 2020. I did not receive it. Everytime I checked the status the response was that it was on the way. To date, I still have not received the item. When I requested a refund the response was:
We’re sorry about that. Unfortunately, the refund window for this item closed on Jul 9, 2020. Please contact a Wish support agent if you need more support.

0 0 votes
Justified complaint?

Suggested solution:

The need to refund my money!

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