Complaint: Need refund

on 07 July 2020 about Wish in category Retail Company

New complaint
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My complaint:

1-I ordered 8 solar lights for $14. Only one was delivered. The picture shows 8 in a pk. The drop down shows pk of 4 and pk of 8. Pk of 8 was $14. Wish claims (repeatedly) that the description is for 1. I repeatedly say the pic shows 8, ordering drop down showed $14 for 8 and who would pay $14 for 1 plastic solar light? Their website says free returns but they expect me to pay return shipping. They can deduct the price of 1 from the refund owed.

2- I ordered 12 other solar lights for $27. I did not receive the 12. I want a refund.

3- The other items ordered were promised to arrive on July 3rd which stilled haven’t arrived. They were summer clothes ordered in May. One was a flag top was July 4th. I still don’t have summer clothes and they won’t arrive – at best – until end of July. If Wish this difficult to work with (customer servicereturns and arrival dates), how do I cancel the entire order and actually get the total refund?

0 0 votes
Justified complaint?

Suggested solution:

Refund entire order and I will gladly delete the app.

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10 months ago - We have posted a tweet about your new complaint about Wish

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