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Wish complaint: My order has been on processing date since date of payment

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Filed 3 Aug 2020 by Irifaan situation deklerk

The eta of my order was supposed to be approximately 2 weeks for three ps4 generic controllers i purchased.its the 3 of August and its still saying processing.am i not getting my order?????my order code is 5f1be6f128cb903cfe926960
Please can the appropriate people or person get back to me regarding my complaint soonest if not i will be forced to further the matter with higher authorities.

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