Wish complaint: My order from Wish

I ordered Items from Wish around the beginning of June and I haven’t received my items. I had a hard time getting in touch with Wish because they have it set up where they do not take phone calls but they have on line where they provide you with a phone number to call if there is a problem but they do not take calls and they were not taking calls before the Covi19 so they cannot use the Civic for an excuse. I paid for my items why when I finally got in touch with them they tells me expect it to come in Sept. Wish is bad business and they need to be shut down. They do not send you anything to say when it may be shipped or nothing, I had to hunt them down. So my complaint is they need to do better by their customers instead of making it so hard for the customer and answer their telephone and take down those website lies they advertise and stop charging people until they sure the items available before they go into people account charging for what they do not have in stock having customers waiting four months to get their items.