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Wish complaint: My order didnt came

Open 165 views Retail Company

Filed 27 Jun 2020 by guileash

Order Number: 5e7e135fc95486cdc6add7d3

I placed an order with wish on 2th of March, the advertised delivery date was 15th of June. This date came and went and the package hadn’t arrived. I went back on to the wish app and the delivery datechanged to 20th of June. I followed the automated help ‘both’ in the app to complain and got the response that my package would be delivered by 20th of June. Though frustrated i waited till June 20. June 20th came and my item didnt came. I tried to contact wish via their email address to complain and their reply was that the expected delivery date was 20th June. I tried to explain that this was an amended date and was only changed after the promised delivery date of 15th of June was not met.Today is June 28 and I am getting same response. Since then, the delivery date has changed 2x and I ordered 4 items with delivery charge for each and all the same date of delivery but where are s the restriction while i tried to order in Lazada, Shoppe and all items came and they are following also the restriction of delivery but all arrived….I paid all the items with different delivery charge but where are my items until now i didnt received it. I am extremely unhappy that I have still not received the item though i waited for it from long time.. I have complained on several occasions to wish via email and i am receiving same answer to go on the order and contact support while ive been contacting that and not receiving any proper response and its saying i have to contact my post…whats the sense that i paid too much on delivery fee???? And at the same time it cant be refunded???ive been trying to but it says it cant…so when it goes that an item that never came cant be refunded???

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