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Wish complaint: my account has been restricted without explanation

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Filed 26 May 2020 by mary miranda

My wish account has been restricted so that I can see my past orders, but cannot order anything else. When I try to communicate through the customer service email address, I just get an automated response that clearly shows no one is reading my emails. I did get one response (after emailing the CEO) from someone who asked me for personal info which I did supply but got no response.

I have since found out that the credit card I use was compromised when there was an online Pizza Hut order I did not place. Discover closed that account and canceled other orders without asking me – like a wish order. Discover has since paid that order (so they tell me) and I’ve been trying to my wish account unrestricted.

I would like to continue to purchase from wish so this is my only way I found – complain.biz.

Otherwise, I am very happy with wish,

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