Wish complaint: my account has been debited but they are not sending order to me

Name: my account has been debited but they are not sending order to me
Item: Wish
Author: adela

Open 29 Jan 2021 186 views Retail Company

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Filed 29 Jan 2021 by adela

they have not informed me that they had difficulties with my order. i was not notified by email. i have yet to receive a refund as they are not sending my order out.

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Case details

Status: Open
Company: Wish
Filed: 29 Jan 2021
Desired resolution: They need to call me or email me asap with upto date information. they have debited my account and cancelled my order.
Problem: Order cancelled, refund not received
About: online order

Progress

Filed
Company notified
Company replied
Resolved

29 Jan 2021 Complaint filed and published
29 Jan 2021 Message from Bizzy: we notified Wish about this complaint.

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