Wish complaint: missing items

On April 25th, I ordered some PPE masks (in the middle of a global pandemic for pete’s sake) WISH and UPS claim they were delivered to my front door April 29th, which is NOT true. I never got them. WISH will not refund my money as long as UPS insists they were delivered (not here they weren’t) Now UPS claims that WISH had given me the wrong tracking number (UPS claims it’s not even addressed to me) and WISH customer support will not even respond to my emails regarding this matter I also have $103.06 worth of other items that were ordered late April-early May, the arrive by dates have been extended TWICE but most of the items have no further since mid-May. I understand that shipping maybe delayed right now, but I’m not feeling real good that they have that much of my money, and won’t even bother to get back to me. Makes me wonder if this is some kind of scam, Especially when I read the terrible complaints with the BBB