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Wish complaint: LAPTOP PURCHASED AND RECEIVED WITHOUT ABALE DEC 2020

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Filed 14 Aug 2021 by Daniel

I purchased a laptop from Wish Dec 2020. When it arrived around January 25 I was still in the hospital recovering from major open heart surgery . When I first opened the package I noticed there was the cable missing. I have had several (about 10) exchanges with their customer support to no avail over the last 4-5 months. I even asked them to just email me the specs for the cable and I will buy it. No reply. Their instructions in their manual clearly states we recommend that the computer only be used with the attached cable.

They even asked me for a photo of the missing cable!!!!!

At this point I would like to return the laptop because of the missing cable and the lack of WISH’S concern for their customers. However if I can get the cable that would resolve this problem.

Thank you for your help,

Daniel Palladini

Lancaster ON Canada

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