I ordered 10 items, and I did not receive any of them. I had to request a refund for each item separately, and they refunded some of the items. But then when I went to get refunds on the remaining items, they have flagged me as abusing their refund policy. I appealed it, but I have heard nothing and they’ve had ample time. They owe me the balance of what I have already paid. Also, they do not refund shipping. This is unfair. I want a refund for the entire amount. It was never shipped. I can prove this because they sent me emails about the shoes not being able to fulfill the order. The shipping refund responsibility is theirs and not mine. I cannot reach a human and my emailed go ignored. They send out automated emails stating that they are reviewing it. And lastly, I want it noted that they only give you a 30 day window to get refund, so I feel like they are “running the clock” so speak so that they do not have to refund this. It really is not fair.
Refund my entire amount. Then double
It as punitive damages