Complaint: Items sent wrong or items not sent at all

on 14 November 2020 about Wish in category Retail Company

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

Nov 14,2020 To whom it may concern, I have a complaint with wish. I am on a fixed income due to multiple sclerosis and fibromyalsia so I am disabled. I have spent alot of money on christmas gifts and I am either not getting them, or their sending me the wrong items. I had ordered a hood blanket and they took my money, and did not send it, and now it is out of stock. I told them I wanted a refund and did not get it. I ordered a pink LARGE jacket for my dog and they sent me one for a very small dog. How can I use that? I now have to go to stores to find the items I need for christmas and with my low immune system I should not be outside my home, thats why I used wish.

0 0 votes
Justified complaint?

Suggested solution:

They need to send me all the items I ordered or refund all my money. They also sent a box to my old address in florida, they now have it when they have my new address on file. 1007 W. Crocus Dr Radcliff, Kentucky 40160 I spent alot of money with this company they have no right to keep my money and either send me the wrong item or I got no item at all.

Notify of
Inline Feedbacks
View all comments