Wish complaint: Items not received after CC charged

Complaint from skn@survtec.com reported on 18 December 2020 about Wish

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My complaint:

I purchased two items from Wish and these items never were delivered after waiting almost one month.

Order : 5fbaed573275c29039b589eb
Order 5fbaed33217f9eb11f6fb654

I would like an explanation with apology and refund

Suggested solution:

Contact me and explain, and refund

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