Wish complaint: Items not received

Name: Items not received
Item: Wish
Rating: 2
Author: macduff45@msn.com

Open 12 Jun 2020 167 views Retail Company

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Filed 12 Jun 2020 by [email protected]

I ordered several items from wish online but have not received them. They were ordered at the beginning of May. Originally a date was given for the items to be delivered to me but now the date is changing every day. It states it is at a UK location but has now taken five weeks and not moved.

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Case details

Status: Open
Company: Wish
Filed: 12 Jun 2020
Rating: 2/5
Desired resolution: Either send me the items, giving me a guaranteed date for them a a full refund. There has not been any explanation as to why I've not received them.
Problem: Items not received, tracking stalled for weeks
About: online order
Dealing with it for: 5 weeks

Progress

Filed
Company notified
Company replied
Resolved

12 Jun 2020 Complaint filed and published
12 Jun 2020 Message from Bizzy: we notified Wish about this complaint.

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