Wish complaint: Items not received

Name: Items not received
Item: Wish
Rating: 1
Author: Karen

Open 24 Sep 2020 166 views Retail Company

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Filed 24 Sep 2020 by Karen

I ordered off wish some flea collars on the deal it said 3pcs set for one price so I ordered two sets of them coming to £12 then shipping £4

I got a very small package with only 2 collars in a foil type wrapper no sign of the other 4, I’ve contacted wish but all automated response, I either want the other 4 collars or refund

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Case details

Status: Open
Company: Wish
Filed: 24 Sep 2020
Rating: 1/5
Desired resolution: Either send me 4 more sorento cat flea collars I'm missing or refund me, your contact page is useless it's all automated, I'm getting nowhere with yr help pages The only photo I can send is the collar on my two cats, I have no fault with the collars I'm just missing the other 4 I bought
Problem: Received two collars instead of six
About: cat flea collars
At stake: £12

Progress

Filed
Company notified
Company replied
Resolved

24 Sep 2020 Complaint filed and published
24 Sep 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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