Complaint: Items not received

on 24 September 2020 about Wish in category Retail Company

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My complaint:

I ordered off wish some flea collars on the deal it said 3pcs set for one price so I ordered two sets of them coming to £12 then shipping £4

I got a very small package with only 2 collars in a foil type wrapper no sign of the other 4, I’ve contacted wish but all automated response, I either want the other 4 collars or refund

0 0 vote
Justified complaint?

Suggested solution:

Either send me 4 more sorento cat flea collars I'm missing or refund me, your contact page is useless it's all automated, I'm getting nowhere with yr help pages

The only photo I can send is the collar on my two cats, I have no fault with the collars I'm just missing the other 4 I bought

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