Wish complaint: Items not delivered no update no customer service

Name: Items not delivered no update no customer service
Item: Wish
Author: Damien

Open 1 Feb 2021 167 views Retail Company

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Filed 1 Feb 2021 by Damien

I ordered 3 items before Xmas they are a combined shipment even though I’ve finally been given a refund I have no idea if items will still be delivered as I’m eligible for full refund and items to arrive I cannot find out through wish app and I try and all that is response from automatic saying resolved my items been at wish facilities 6 weeks no info and order not closed

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Case details

Status: Open
Company: Wish
Filed: 1 Feb 2021
Desired resolution: Correspond or information regarding late or no items arriving
Problem: Items stuck six weeks, no updates
About: combined shipment
Dealing with it for: 6 weeks

Progress

Filed
Company notified
Company replied
Resolved

1 Feb 2021 Complaint filed and published
1 Feb 2021 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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