Wish complaint: Item ordered Feb 2020 has not arrived yet

Name: Item ordered Feb 2020 has not arrived yet
Item: Wish
Rating: 1
Author: Mateo

Open 29 Aug 2020 262 views Retail Company

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Filed 29 Aug 2020 by Mateo

I ordered an item in Feb 2020 and it’s August now and the item has not arrived yet. When I check the order history it keeps saying it should arrive April 2020. I need to know why the item has not been shipped and if it’s never going to be shipped to at least either get my money back or a credit.
I’m attaching a picture of the order details

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Case details

Status: Open
Company: Wish
Filed: 29 Aug 2020
Rating: 1/5
Desired resolution: Either give me an estimated time when the item should arrive (It has been 6 months already) or give me refundcredit to my account
Problem: Item still not arrived after six months
About: online order
Dealing with it for: 180 days

Progress

Filed
Company notified
Company replied
Resolved

29 Aug 2020 Complaint filed and published
29 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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