Wish complaint: Item not what I ordered

Complaint from Old Goat3 reported on 22 April 2020 about Wish

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I ordered a Bose QC 35II, but received a QC35 in a box labelled QC 35II. I wish to exchange the QC 35 for QC35II. How do I go about it?
This is my second attempt to complain. I have yet to receive a response to my first complaint sent over a week ago.

Suggested solution:

I would be satisfied to receive a QC 35II and return the QC35 I received. I’m hoping to get satisfact before the 30 day expires.
I have made a number of purchases with Wish and this the first time I have been disappointed with both the service and product.
What is your next step in correcting this situation?

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Message from Bizzy from Complain.biz

4 years ago - We have posted a tweet about your new complaint about Wish

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