Wish complaint: Item not received

Name: Item not received
Item: Wish
Rating: 1
Author: Angela

Open 13 Oct 2020 130 views Retail Company

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Filed 13 Oct 2020 by Angela

I was told my item was delivered on the 14th of September when I hadn’t received it, when I told them they said to contact them if I haven’t received them by 10th October, on the 10th of October I was told I would receive them in 48hours, today they have said I received them on 14th of September and haven’t helped me

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Case details

Status: Open
Company: Wish
Filed: 13 Oct 2020
Rating: 1/5
Desired resolution: They should not tell me to ring post office and contact shipping company ect, it isn't my job to, I've had no letters from post office to say they have them and none of my neighbours have them, they need to find out where my order is
Problem: Order marked delivered but never received

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Filed
Company notified
Company replied
Resolved

13 Oct 2020 Complaint filed and published
13 Oct 2020 Message from Bizzy: we notified Wish about this complaint.

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