Wish complaint: item not as described

Name: item not as described
Item: Wish
Rating: 1
Author: Chartsoft

Open 27 May 2020 198 views Retail Company

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Filed 27 May 2020 by Chartsoft

I ordered a 1080 webcam from your site. The one delivered is neither or 1080. It did not have any instructions and did not have a contact number. I tried to contact your customer services but was unable to enter a meaningful description of my problem. It said I would be contacted and have not been.

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Case details

Status: Open
Company: Wish
Filed: 27 May 2020
Rating: 1/5
Desired resolution: Inform me how I can return the item for a full refund.
Problem: Webcam not the advertised resolution, no instructions
About: webcam

Progress

Filed
Company notified
Company replied
Resolved

27 May 2020 Complaint filed and published
27 May 2020 Message from Bizzy: we notified Wish about this complaint.

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