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Wish complaint: Insists on photographic proof of goods

Open 168 views Retail Company

Filed 28 May 2020 by Whatsittoya

I received an item that looked nothing like the item described. I provided them with the Order ID. This in itself should have been sufficient.

They insisted again and again that I send a PHOTOGRAPH of the item.

Why?

I DID send them exactly the same photograph that THEY used to advertise the product. They said that this was insuffficient.

Wish were just being awkward. I have written off the cost of the item and refuse to use them ever again, as they mislead with respect to product description, and avoid paying out refunds by making it as difficult as possible by making unreasonable requests..

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