Complaint: Incorrect item delivered

on 15 September 2020 about Wish in category Retail Company

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My complaint:

On 31 July I ordered a pair of rainbow stripped women’s socks on-line for $4.00 plus postage.
My bank account has been deducted $12.87 for this item
.Acc 800 266 017 AUS

On 15 September I received a small package from Wish, labelled womans Socks. The parcel contained a very small package of metal hooks which looks fishing line swivels. The value on this package states $1.00.

0 0 vote
Justified complaint?

Suggested solution:

Send me my socks as ordered or return my money.

You are welcome to have the fish swivels back but I suspect the postage is worth more than their $1.00 value. Please advise.

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