Wish complaint: Incorrect item delivered

Name: Incorrect item delivered
Item: Wish
Rating: 1
Author: Joan

Open 15 Sep 2020 149 views Retail Company

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Filed 15 Sep 2020 by Joan

On 31 July I ordered a pair of rainbow stripped women’s socks on-line for $4.00 plus postage.
My bank account has been deducted $12.87 for this item
.Acc 800 266 017 AUS

On 15 September I received a small package from Wish, labelled womans Socks. The parcel contained a very small package of metal hooks which looks fishing line swivels. The value on this package states $1.00.

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Case details

Status: Open
Company: Wish
Filed: 15 Sep 2020
Rating: 1/5
Desired resolution: Send me my socks as ordered or return my money. You are welcome to have the fish swivels back but I suspect the postage is worth more than their $1.00 value. Please advise.
Problem: Ordered socks, received metal fishing swivels
About: women's socks
At stake: A$12.87

Progress

Filed
Company notified
Company replied
Resolved

15 Sep 2020 Complaint filed and published
15 Sep 2020 Message from Bizzy: we notified Wish about this complaint.

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